Delivery Information

Thank you for visiting and shopping at The Hairpin Leg Company. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Orders are packed and shipped the same day if ordered before 1pm.

We do not have any collections at weekends and delivery days are Monday to Friday unless you have upgraded at checkout.

If an order is upgraded to a Saturday or Sunday delivery we will deliver on the next available weekend. This means if you order before 1pm on Friday your order will arrive on the weekend of the same week. The same goes if you place your order mid-week.

Please note: If you place your order after 1pm cut-off on Friday then we will hold your order for 1 week until the next available weekend.

Shipping rates & delivery estimates

All shipping within UK mainland is Free and premium next day. This means if you order before 1pm on a working day, your order will arrive the next working day.

Shipping costs and times to offshore UK or the highlands will vary. Shipping is calculated at checkout for all orders.

Unless otherwise requested, deliveries will be made weekdays between 9am - 6pm. It is not possible to specify a time, however DPD and some other couriers will provide 1 hour time slots on the day of delivery. You can also upgrade to an AM or Saturday delivery at checkout.

  • Mainland UK - Next Day Delivery
  • Scottish Highlands - 2 days
  • Northern Ireland - 2 days
  • Channel Islands - 2 - 3 days

Shipment to P.O. boxes or APO/FPO addresses

The Hairpin Leg Company ships to APO/FPO/DPO addresses at additional cost. Please contact us for details.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 12 hours.

Customs, Duties and Taxes

The Hairpin Leg Company is not responsible for any customs and taxes applied to your order after checkout. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you order arrives damaged, please take photos of the damage and the packaging and send it to us via email at hello@thehairpinlegcompany.co.uk to arrange a replacement.

International Shipping Policy

We ship our products world wide. Shipping costs are calculated at checkout based on the size of your order and your location. Unless otherwise requested, all deliveries will take place on weekdays between 9am - 6pm.

Delivery estimates

  • Austria - 3 Days
  • Belgium - 2 Days
  • Czech Republic - 3 - 4 Days
  • Denmark - 3 Days
  • Estonia - 2-5 Days
  • Finland - 4-5 Days
  • France - 2-3 Days
  • Germany - 2-3 Days
  • Greece - 4-9 Days
  • Ireland - 2-3 Days
  • Italy - 3-4 Days
  • Netherlands - 2 Days
  • Norway - 4-6 Days
  • Portugal - 4-5 Days
  • Slovenia - 4-5 Days
  • Spain - 3-4 Days
  • Switzerland - 3 Days
  • USA - 7-10 days
  • Asia (general) - 7 - 10 days
  • Australia and New Zealand - 7 - 10 days

Returns Policy

OurReturn & Refund Policy provides detailed information about options and procedures for returning your order.